Find practical answers to frequently asked questions about visiting the NHRTI Clinic, operating hours, consultation fees, specialist care, diagnostic procedures, and payment options.
Key Patient Information
K100 Consultation
A general consultation costs K100. Medicines and laboratory tests are charged separately.
08:00 – 17:00 Hours
Open Monday to Friday (Lunch break: 12:30 – 14:00). Weekend endoscopy by prior appointment.
NHIMA Accepted
The clinic accepts NHIMA. Other insurance schemes are not currently accepted, and the pharmacy is not NHIMA accredited.
Specialist Clinics
Antenatal care (ANC) Tuesdays at 10:30; Consultant Physician Wednesdays; Endoscopy on weekends.
Outpatient Facility
No overnight admission. Patients may be observed during the day and referred for further management when necessary.
0765 688480 Direct Line
Direct clinic telephone line for patient appointments, service enquiries, and clinic schedules.
Care supported by research and reference diagnostics
The NHRTI Clinic provides outpatient consultations, maternal and family healthcare, chronic disease management, and specialized procedures. Our qualified nursing staff and clinicians provide compassionate, patient-centred care alongside NHRTI’s accredited laboratories, providing seamless diagnostic and treatment support on one campus.
Explore clinic services Explore laboratory testingFrequently Asked Questions
How much is a consultation?
A consultation costs K100. This amount does not include medicines or laboratory (lab) tests.
What are your operating hours?
The clinic operates from 08:00 to 17:00. The lunch break is from 12:30 to 14:00.
When is antenatal care available?
Antenatal care is available every Tuesday at 10:30.
Do you work over the weekend?
The clinic does not operate for routine consultations over the weekend.
Do you admit patients overnight?
No. The clinic does not provide overnight admission. Patients may be observed during the day and referred for further management when necessary.
Do you have specialist doctors?
Yes. The clinic has a consultant physician who sees patients on Wednesdays.
Do you accept other insurance schemes apart from NHIMA?
No. The clinic does not currently accept other insurance schemes apart from NHIMA.
What type of patients do you attend to?
The clinic is open to the general public. We provide general medical consultations and refer patients for further management where necessary.
Where are you located?
The clinic is located on the 6th and 7th floors of Ndola Teaching Hospital.
Do you offer endoscopy procedures?
Yes. The clinic offers endoscopy procedures.
How much do the endoscopy procedures cost?
Gastroscopy costs K2,000 and colonoscopy costs K2,500. These procedures are covered by NHIMA.
When are endoscopy procedures done?
Endoscopy procedures are performed on weekends, either Saturday or Sunday, starting at 08:00.
Can I use an NHIMA prescription from elsewhere to get medicines from your pharmacy?
No. The pharmacy is not an NHIMA-accredited institution. However, it operates under the clinic’s services.
Do I need an appointment to be attended to?
No. The clinic accepts walk-in patients except for specialized services
Do you also attend to children?
Yes. The clinic also attends to children.
How do I contact the clinic?
You can visit the clinic in person or call 0765 688480 only during the stipulated working hours .
Why don't you do endoscopies on a daily basis?
The endoscopist is only available on weekends.
Patient Visit Guidelines
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01
Arriving at the clinic
Visit the clinic on the 6th and 7th floors of Ndola Teaching Hospital during working hours: 08:00–17:00, with lunch from 12:30–14:00.
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02
Registration and consultation
Check in at the reception desk. Present your NHIMA card or settle the K100 consultation fee.
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03
Diagnostics and pharmacy
Medicines and laboratory tests are separate from the K100 consultation fee. The pharmacy is not NHIMA accredited.